Frequently Asked Questions

Quick answers to common questions about the Zod platform.

General Questions

What is Zod?

Zod is an open-source AI agent platform that lets you create, manage, and deploy intelligent agents for automation, customer support, data analysis, and more.

Is Zod free?

Zod offers a free tier with basic features. We also have Pro and Enterprise plans with additional capabilities. See our pricing page for details.

What AI models does Zod support?

Zod supports multiple models including:

• GPT-3.5 Turbo
• GPT-4
• Custom models (Enterprise)
• And more being added regularly

Do I need coding experience?

Basic coding knowledge helps, but Zod Studio provides a visual interface that makes it easy to create and manage agents without extensive programming.

Technical Questions

How do I update Zod?

npm update @zod/harness

Can I use Zod offline?

No, Zod requires an internet connection to communicate with AI model APIs.

How do I backup my agents?

Export your agents from Zod Studio or use the CLI:

npx zod export > backup.json

Can I import agents from other platforms?

Yes, Zod supports importing from:

• LangChain
• AutoGPT
• Custom JSON formats

Use: npx zod import file.json

Account & Billing

How do I cancel my subscription?

Go to Settings > Billing > Cancel Subscription. Your access continues until the end of the billing period.

Can I switch plans anytime?

Yes! Upgrades are immediate, downgrades take effect next billing cycle.

What happens if I exceed my message limit?

• Free tier: Agents pause until next cycle
• Pro tier: Overage charges apply
• Enterprise: Custom arrangements

Features

How many agents can I create?

• Free: 3 agents
• Pro: Unlimited
• Enterprise: Unlimited

Can agents work together?

Yes! Zod supports multi-agent systems where agents can collaborate and communicate. See multi-agent systems for details.

Do agents remember previous conversations?

Yes, when memory is enabled. Agents can maintain conversation history across sessions.

Can I customize agent behavior?

Absolutely! You control:

• Instructions and personality
• Temperature and creativity level
• Available plugins and tools
• Response formatting
• Error handling

Support

How do I get help?

• Browse this help center
• Check our documentation
• Join our community forums
• Open a GitHub issue
• Contact support (Pro/Enterprise)

Can I contribute to Zod?

Yes! Zod is open-source. Contribute on GitHub.

Where can I report bugs?

Open an issue on our GitHub repository.

Still have questions?

Contact us at support@zodagent.com or open an issue on GitHub. We’re here to help!